Overview
Account Director Jobs in Wellington, New Zealand at DXC Technology
Title: Account Director
Company: DXC Technology
Location: Wellington, New Zealand
DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed.
With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com
Role Overview DXC Technology is seeking an experienced and strategic Senior Client Partner to lead one of our most significant Tier 1 New Zealand Government clients. This executive leadership role is responsible for driving account growth, strengthening executive relationships, ensuring delivery excellence, and positioning DXC as the client's trusted technology partner.
The successful candidate will own the overall client strategy, P&L performance, contract governance, and growth agenda across a broad portfolio of services including cloud, applications, infrastructure, cybersecurity, data, AI, workplace services, and business process solutions.
As the primary executive interface between DXC and the client, the Senior Client Partner will engage with C-suite and senior government stakeholders to shape technology outcomes that improve services, operational efficiency, resilience, and innovation.
Key Responsibilities
Strategic Client Leadership
Develop and execute a multi-year account strategy aligned to the client's business priorities and transformation roadmap.
Establish DXC as the client's trusted strategic advisor across technology, operational, and transformation initiatives.
Build and maintain executive relationships with key stakeholders including CEO, CIO, CFO, Chief Digital Officer, and senior business leaders.
Anticipate emerging client needs and proactively develop solutions that address strategic challenges and opportunities.
Account Growth and Business Development
Own account revenue, profitability, and growth targets.
Lead complex pursuits, contract renewals, extensions, and competitive bids.
Develop account plans that drive sustainable growth while delivering measurable value to the client.
Customer Satisfaction and Executive Engagement
Own customer satisfaction, relationship health, and Net Promoter Score (NPS) outcomes across the account.
Establish and maintain executive engagement plans covering all key client stakeholders.
Lead executive governance forums, Quarterly Business Reviews, and strategic planning sessions.
Delivery and Operational Excellence
Partner with delivery leaders to ensure contractual commitments, service levels, and transformation outcomes are consistently achieved.
Drive continuous improvement initiatives that enhance customer satisfaction and operational performance.
Oversee risk management, service quality, compliance, and governance activities.
Financial Management
Manage account P&L performance and profitability.
Oversee forecasting, budgeting, pipeline management, and financial governance.
Ensure effective contract management and commercial compliance.
Leadership and Collaboration
Lead cross-functional teams including sales, consulting, delivery, finance, legal, and partner ecosystems.
Foster a high-performance culture focused on customer success, accountability, innovation, and collaboration.
Required Experience
15+ years of experience in strategic Government account management in consulting or technology services.
Proven success managing large, complex public sector or local government accounts valued at $20M+ annually.
Strong understanding of government operating models, regulatory environments, procurement frameworks, and digital transformation priorities.
Track record of achieving revenue growth, profitability, and customer satisfaction objectives.
Strong commercial, contractual, and financial
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Our culture and benefits DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC
As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of
these include;• Extensive resources to support your onboarding and continual development including DXC University • We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC • More time to do the things you love with flexible leave options, including purchased leave • Take time to give back with charitable and emergency services volunteer days • Well-being matters to us and our Employee Assistance Program is there to support you and your family • And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts.
We are an Equal Opportunity Employer
DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.
Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
