Overview
Admissions Officer Jobs in Ho Chi Minh City, Vietnam at ACEcelent Education & Migration
Title: Admissions Officer
Company: ACEcelent Education & Migration
Location: Ho Chi Minh City, Vietnam
Role Description
This is a full-time on-site role for an Admissions Officer, located in Ho Chi Minh. The Officer should be responsible for supporting the daily operations of the education and migration agency, ensuring smooth coordination of client applications, documentation, compliance processes, and communication between clients, education providers, migration agents, and relevant authorities. The role requires strong organizational skills, attention to detail, and the ability to manage multiple cases efficiently.
Key Responsibilities
- Assist in the preparation and processing of visa applications and related documentation.
- Coordinate with clients to collect required documents and ensure completeness of files.
- Monitor application progress and maintain accurate records in the agency CRM/system.
- Liaise with education counsellors, education providers, government departments, and external partners when required.
- Ensure all applications and documents comply with current immigration policies and procedures.
- Schedule appointments, consultations, and follow-up communications with clients.
- Support operational workflows to improve efficiency and client experience.
- Maintain confidentiality and proper handling of sensitive client information.
- Assist in preparing reports, tracking case updates, and operational performance.
- Respond to client inquiries professionally through email, phone, and messaging platforms.
- Support social media or marketing administrative tasks when required.
- Help manage internal administrative processes and office coordination.
Qualifications
- Previous experience in administration, operations, or migration/education consultancy is preferred.
- Strong organizational and multitasking skills.
- High attention to detail and ability to work under deadlines.
- Ability to handle confidential information professionally.
- Knowledge of Australian migration or international education processes is an advantage.
Salary
Competitive salary package based on experience and qualifications.
How to Apply
Interested applicants may send their CV at [email protected].