Business Analyst Jobs in Singapore, Singapore at Ascendion

Title: Business Analyst

Company: Ascendion

Location: Singapore, Singapore

Title: Business Analyst & Scrum Master

Domain: Engineering Services Company

Role Overview

We are looking for a Business Analyst with Scrum Master responsibilities to support large, complex, and high-pressure government IT systems.
This role is primarily responsible for business analysis, requirements governance, stakeholder management, and end-to-end solution alignment (80%), while also performing Scrum Master duties (20%) to ensure structured Agile execution and delivery discipline.
The successful candidate must be able to operate effectively within strict governance, audit, and compliance environments while driving clarity across business, technical, and vendor teams. This is not a passive documentation role, the candidate must be decisive, structured, and delivery focused.

Key Responsibilities:

1. Business Analysis & Requirements Leadership (Primary – 80%)

Requirements Elicitation & Management
Lead requirement gathering sessions with business users, government officers, and vendors.
Translate business needs into clear functional and non-functional requirements.
Produce high-quality artifacts (BRD, FRD, user stories, process flows, data mappings, interface specs).
Ensure requirements traceability from business needs to implementation and testing.
Manage requirement changes within governance and change control processes.
Stakeholder Management
Engage senior and demanding stakeholders confidently and professionally.
Facilitate requirement workshops and resolve conflicting priorities.
Act as the bridge between business users, technical teams, system integrators, and project management.
Ensure business alignment before development starts to reduce rework and ambiguity.
Solution & Delivery Alignment
Work closely with architects, developers, and integration teams to validate feasibility.
Review design proposals to ensure alignment with approved requirements.
Support SIT/UAT planning, test case validation, and defect triaging.
Ensure operational readiness and cutover documentation are aligned with business expectations.
Governance & Documentation
Ensure compliance with Singapore Government SDLC, audit, and reporting standards.
Maintain structured documentation repository and requirement baselines.
Support audit queries, project reporting, and governance checkpoints.

2. Scrum Master & Agile Facilitation (Secondary – 20%)

Agile Execution
Facilitate key Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives).
Ensure backlog readiness and clarity before sprint commitment.
Promote estimation discipline and sprint predictability.
Impediment & Delivery Support
Identify delivery blockers and work with stakeholders to resolve them.
Monitor sprint progress and highlight risks early.
Support integration milestones, SIT/UAT readiness, and release planning.
Continuous Improvement
Identify inefficiencies in delivery and recommend practical improvements.
Promote accountability and structured Agile practices aligned with governance requirements.

Mandatory Experience & Skills:

Core Requirements (Strict)

Singapore Citizen
Minimum 5–8 years of overall IT delivery experience
Minimum 3+ years of Business Analyst experience in large-scale IT systems
Minimum 2 years exposure to Agile / Scrum environments
Strong understanding of both Agile and traditional SDLC (Waterfall / Hybrid)
Proven experience handling complex system integrations and multi-vendor environments
Demonstrated ability to operate under tight timelines and delivery pressure
Strong analytical, documentation, and stakeholder engagement skills

Must-Have Experience

Experience in Singapore Government / Public Sector IT projects
Experience in mission-critical or 24/7 systems
Experience working with system integrators and multiple vendors
Hands-on experience with Agile tools (Jira, Confluence, Azure DevOps, or equivalent)
Experience supporting SIT/UAT and production rollout activities

Work Environment & Expectations

Able to manage demanding stakeholders and strong personalities professionally
Comfortable operating within structured governance and audit-heavy environments
Willing to work overtime (including after-hours or weekends) when project demands require
Able to adapt quickly to scope changes and shifting priorities
Resilient, structured, and delivery-focused mindset

Certifications (Strong Advantage)

Govt Hired