Call Center Admin Assistant

Overview

Call Center Admin Assistant Jobs in Kuwait City Metropolitan Area at Australian University

Title: Call Center Admin Assistant

Company: Australian University

Location: Kuwait City Metropolitan Area

Job description

1. Provide routine and administrative support to the department in facilitating day to day activities.
2. Respond to a variety of calls and inquiries via the telephone, WhatsApp api tools, or in person over the counter to internal and external inquiries.
3. Provide accurate, valid and complete information in response to internal and external inquiries.
4. Prepare call logs and administrative reports including inquiry reasons etc.
5. Comply with AU policies and procedures.
6. Undertake other duties as required by the Registrar.

Skills

• Diploma in relevant field.
• Strong communication skills in English and Arabic.
• Good interpersonal and problem-solving skills.