Clients Relation Officer

Overview

Clients Relation Officer Jobs in Dammam, Eastern, Saudi Arabia at Confidential

Title: Clients Relation Officer

Company: Confidential

Location: Dammam, Eastern, Saudi Arabia

Position Summary:

The Client Relation Officer is responsible for managing and executing all vendor registration, pre-qualification (PQQ), and client affairs activities to ensure the company is successfully registered, qualified, and maintained as an approved vendor with private, government, and semi-government clients. The role ensures full compliance with client requirements, timely submission of documentation, proactive follow-up, and accurate maintenance of registration records to support business development and growth objectives.

Essential Duties:

• Manage end-to-end vendor registration and PQQ processes with clients across private, government, PIF, and semi-government sectors.
• Prepare, review, submit, and update PQQ documents, prequalification forms, and compliance files in line with client requirements.
• Coordinate with internal departments (Finance, HR, Legal, Operations, HSE, Quality, IT) to collect and validate required documents.
• Act as the primary point of contact with clients for all registration, PQQ, and vendor qualification matters.
• Follow up proactively with clients to track application status, clarify requirements, and secure approvals.
• Ensure compliance with client-specific requirements, industry standards, and regulatory frameworks.
• Maintain and update accurate registration records and documentation in company systems, including CRM or registration databases and comply with KPIs.
• Develop, standardize, and improve registration workflows and templates to reduce turnaround time and improve efficiency.
• Monitor registration validity, renewals, and expiry dates, ensuring timely updates and re-submissions.
• Prepare regular reports on registration status, PQQ progress, approvals, and pending actions for management review.
• Support Business Development teams by ensuring registration readiness for targeted opportunities.
• Conduct internal training and knowledge-sharing sessions on registration and PQQ processes and best practices.
• Stay up to date with changes in vendor registration requirements, client policies, and market practices
• To perform any tasks assigned by the direct supervisor.

Minimum Qualifications:

• Bachelor's degree in Business Administration, Supply Chain Management, Management, or a related field.
• Minimum 3-5 years of experience in vendor registration, PQQ management, procurement support, or client affairs (industry-dependent).
• Proven experience dealing with government, semi-government, and large private sector clients.

Skills & Competencies:

• Strong knowledge of vendor registration, PQQ, and compliance documentation.
• Excellent coordination and stakeholder management skills.
• High attention to detail with strong document control capabilities.
• Ability to manage multiple registrations simultaneously under tight deadlines.
• Strong communication skills (written and verbal).
• Proficiency in CRM systems, MS Office, and document management tools.
• Problem-solving mindset with a continuous improvement approach.
• Ability to work independently and collaboratively across functions.

Position Summary:

The Client Relation Officer is responsible for managing and executing all vendor registration, pre-qualification (PQQ), and client affairs activities to ensure the company is successfully registered, qualified, and maintained as an approved vendor with private, government, and semi-government clients. The role ensures full compliance with client requirements, timely submission of documentation, proactive follow-up, and accurate maintenance of registration records to support business development and growth objectives.

Essential Duties:

• Manage end-to-end vendor registration and PQQ processes with clients across private, government, PIF, and semi-government sectors.
• Prepare, review, submit, and update PQQ documents, prequalification forms, and compliance files in line with client requirements.
• Coordinate with internal departments (Finance, HR, Legal, Operations, HSE, Quality, IT) to collect and validate required documents.
• Act as the primary point of contact with clients for all registration, PQQ, and vendor qualification matters.
• Follow up proactively with clients to track application status, clarify requirements, and secure approvals.
• Ensure compliance with client-specific requirements, industry standards, and regulatory frameworks.
• Maintain and update accurate registration records and documentation in company systems, including CRM or registration databases and comply with KPIs.
• Develop, standardize, and improve registration workflows and templates to reduce turnaround time and improve efficiency.
• Monitor registration validity, renewals, and expiry dates, ensuring timely updates and re-submissions.
• Prepare regular reports on registration status, PQQ progress, approvals, and pending actions for management review.
• Support Business Development teams by ensuring registration readiness for targeted opportunities.
• Conduct internal training and knowledge-sharing sessions on registration and PQQ processes and best practices.
• Stay up to date with changes in vendor registration requirements, client policies, and market practices
• To perform any tasks assigned by the direct supervisor.

Minimum Qualifications:

• Bachelor's degree in Business Administration, Supply Chain Management, Management, or a related field.
• Minimum 3-5 years of experience in vendor registration, PQQ management, procurement support, or client affairs (industry-dependent).
• Proven experience dealing with government, semi-government, and large private sector clients.

Skills & Competencies:

• Strong knowledge of vendor registration, PQQ, and compliance documentation.
• Excellent coordination and stakeholder management skills.
• High attention to detail with strong document control capabilities.
• Ability to manage multiple registrations simultaneously under tight deadlines.
• Strong communication skills (written and verbal).
• Proficiency in CRM systems, MS Office, and document management tools.
• Problem-solving mindset with a continuous improvement approach.
• Ability to work independently and collaboratively across functions.

Position Summary:

The Client Relation Officer is responsible for managing and executing all vendor registration, pre-qualification (PQQ), and client affairs activities to ensure the company is successfully registered, qualified, and maintained as an approved vendor with private, government, and semi-government clients. The role ensures full compliance with client requirements, timely submission of documentation, proactive follow-up, and accurate maintenance of registration records to support business development and growth objectives.

Essential Duties:

• Manage end-to-end vendor registration and PQQ processes with clients across private, government, PIF, and semi-government sectors.
• Prepare, review, submit, and update PQQ documents, prequalification forms, and compliance files in line with client requirements.
• Coordinate with internal departments (Finance, HR, Legal, Operations, HSE, Quality, IT) to collect and validate required documents.
• Act as the primary point of contact with clients for all registration, PQQ, and vendor qualification matters.
• Follow up proactively with clients to track application status, clarify requirements, and secure approvals.
• Ensure compliance with client-specific requirements, industry standards, and regulatory frameworks.
• Maintain and update accurate registration records and documentation in company systems, including CRM or registration databases and comply with KPIs.
• Develop, standardize, and improve registration workflows and templates to reduce turnaround time and improve efficiency.
• Monitor registration validity, renewals, and expiry dates, ensuring timely updates and re-submissions.
• Prepare regular reports on registration status, PQQ progress, approvals, and pending actions for management review.
• Support Business Development teams by ensuring registration readiness for targeted opportunities.
• Conduct internal training and knowledge-sharing sessions on registration and PQQ processes and best practices.
• Stay up to date with changes in vendor registration requirements, client policies, and market practices
• To perform any tasks assigned by the direct supervisor.

Minimum Qualifications:

• Bachelor's degree in Business Administration, Supply Chain Management, Management, or a related field.
• Minimum 3-5 years of experience in vendor registration, PQQ management, procurement support, or client affairs (industry-dependent).
• Proven experience dealing with government, semi-government, and large private sector clients.

Skills & Competencies:

• Strong knowledge of vendor registration, PQQ, and compliance documentation.
• Excellent coordination and stakeholder management skills.
• High attention to detail with strong document control capabilities.
• Ability to manage multiple registrations simultaneously under tight deadlines.
• Strong communication skills (written and verbal).
• Proficiency in CRM systems, MS Office, and document management tools.
• Problem-solving mindset with a continuous improvement approach.
• Ability to work independently and collaboratively across functions.