Overview
Compliance and Performance Manager Jobs in Al Ula, Al Madinah, Saudi Arabia at ENGIE Solutions Middle East
Title: Compliance and Performance Manager
Company: ENGIE Solutions Middle East
Location: Al Ula, Al Madinah, Saudi Arabia
ENGIE SOLUTIONS MIDDLE EAST
ENGIE Solutions is part of the ENGIE Group, a global reference in low-carbon energy and services, with more than 96,000 employees.
At ENGIE Solutions, we believe in providing solutions, not just services. We bring to the table integrated, tailor-made, financed, technology-enabled, and data-driven facility management solutions that improve energy and asset performance for cities, communities, industries, and properties.
The company is committed to investing in countries through empowering the local workforce, implementing smart technology solutions and know-how, and delivering financed and guaranteed energy-efficient projects for our customers.
All interested applicants can also email their CVs to [email protected] with a subject line of “Compliance & Performance Manager” mentioning their availability.
Job Title: Compliance & Performance Manager
Position Reports to: Senior Manager-Strategy
Location: Al Ula, Madinah Province, Saudi Arabia
SUMMARY: Compliance and Performance Manager is responsible for developing and implementing a comprehensive contract compliance and performance management framework. This role ensures service providers meet contractual obligations, comply with applicable regulations, and deliver services in line with agreed-upon standards. The Manager will conduct audits, monitor KPIs, and provide regular compliance and performance reports to support continuous improvement and operational excellence.
PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES:
- Assist in the development and implementation of a comprehensive contract compliance management framework
- Create compliance checklists to review service provider documentation and ensure adherence to contract requirements
- Plan and implement external and internal audits to ensure compliance with bylaws, guidelines, and contractual obligations
- Monitor Key Performance Indicators (KPIs) to ensure compliance with the contract, Standard Operating Procedures (SOPs), and bylaws
- Establish a performance management process to evaluate and record service provider performance against the scope, output specifications, and service level agreements (SLAs)
- Conduct planned and ad hoc audits and inspections of service provider performance, tracking results against key performance indicators
- Conduct quality and compliance inspections to ensure adherence to applicable regulations, codes, standards, and best practices
- Develop and deliver monthly compliance and performance management reports
- Identify performance trends and recommend improvement plans to enhance service delivery quality and efficiency
- Collaborate with service providers and internal stakeholders to address compliance and performance issues
- Facilitate feedback on service delivery and ensure corrective actions are implemented as needed.
EDUCATION / CERTIFICATION / KNOWLEDGE:
- Bachelor’s degree in a related field or extensive industry experience with demonstrated technical capabilities
- Knowledge of CAFM/EAM systems and asset management principles
- Working knowledge of business and data intelligence software
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Project, and Outlook).
EXPERIENCE:
- Minimum of 15 years of related experience in asset management or facilities management.
SKILLS/ABILITIES:
- Strong analytical skills
- Highly skilled in technical specifications of installations.
- Excellent communication skills
- Strong time-management skills
- Detail oriented and highly organized
- Skilled in negotiation and project management
- Excellent critical thinking skills.
