Overview
Customer Relations Division Jobs in Jakarta, Indonesia at PT. Victory International – Jakarta Satrio Tower
Title: Customer Relations Division
Company: PT. Victory International – Jakarta Satrio Tower
Location: Jakarta, Indonesia
Company Description
PT. Victory International – Jakarta Satrio Tower is a regulated financial services company that operates as an official broker. The company provides online trading services for forex, stock indices, and commodities. VIFX prioritizes secure customer transactions and funds while adhering to the regulations set forth by the Indonesian government. Services include currency exchange, futures indices, commodities, CFDs, market information access, and guidance for aspiring successful traders or investors.
Role Description
This is a full-time, on-site role for a Customer Relations Division based in Jakarta. The primary responsibilities include building and maintaining relationships with clients, addressing inquiries and concerns to ensure customer satisfaction, and providing support to clients. The role also involves effectively communicating with clients and internal teams to meet service objectives and maintain high-quality customer experiences.
Qualifications
- Interpersonal Skills and Customer Relations
- Demonstrated ability in Customer Support and ensuring Customer Satisfaction
- Communication skills for handling inquiries and resolving concerns effectively
- Ability to work collaboratively, handle client interactions efficiently, and adapt to a dynamic work environment
- Experience in a related role is advantageous
- Bachelor’s degree or relevant qualifications in Business Administration, Communication, or related fields
