Overview
Customer Service Assistant Hall Jobs in Burnaby, Canada at City of Burnaby
Position: Customer Service Assistant at City Hall
Become a key part of the Planning and Development department as a Customer Service Assistant at City Hall, Burnaby. This auxiliary role supports residents and contractors with permit applications and bylaw inquiries.
In this essential role, you’ll provide accurate guidance on plumbing, gas, electrical, and building permits, among others. Your responsibilities will include collecting fees, maintaining application data in the Permit Plan System (Energov), and preparing essential documents. Your expertise in municipal practices will shine as you assist diverse clients effectively.
Key Responsibilities:
• Provide guidance on bylaws and property development
• Determine and collect appropriate permit fees
• Enter data into the Permit Plan System
• Prepare letters and permits for inspections
• Perform additional duties as required
Requirements:
• Grade 12 completion with relevant coursework
• Knowledge of bylaw practices and procedures
• Proficient in Permit Plan System (Energov)
• Effective communication skills with diverse audiences
• Previous office experience in a municipal setting
Utilize your customer service skills to facilitate important development and building processes at City Hall in Burnaby.
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Title: Customer Service Assistant Hall
Company: City of Burnaby
Location: Burnaby, Canada
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