Overview
Diploma Services Officer Jobs in Beirut Governorate, Lebanon at Université La Sagesse – ULS
Title: Diploma Services Officer
Company: Université La Sagesse – ULS
Location: Beirut Governorate, Lebanon
Position Summary:
The Diploma Services Officer provides essential administrative and operational support to the Office of Registration.
The role is responsible for the administrative lifecycle of academic credentials, ensuring the accuracy, integrity, and timely issuance of diplomas and official certifications.
By maintaining meticulous records and coordinating with university units, this position ensures that student achievements are formally recognized and documented in accordance with institutional standards.
Key Responsibilities:
Academic Audit & Verification
- Review student records to verify the completion of all degree requirements and credit hours prior to diploma issuance.
- Coordinate with faculty deans and office directors to resolve discrepancies in student academic files.
- Validate that all financial and administrative clearances are met before releasing official documents.
Diploma Production & Records Management
- Manage the end-to-end process of printing, certifying, and distributing diplomas and transcripts.
- Maintain organized, audit-ready digital and physical records of all issued credentials and graduation lists.
- Coordinate closely with the Archive Unit to ensure all diploma-related documentation and historical records are preserved according to university archiving standards.
- Process requests for duplicate diplomas, degree verifications, and official document authentication.
Student & Alumni Services
- Act as the primary liaison for students regarding graduation timelines, document collection, and certification procedures.
- Provide timely updates to students on the status of their diploma processing and any missing requirements.
- Support the logistics of graduation ceremonies, specifically regarding the preparation and distribution of diploma covers and certificates.
Compliance & Reporting
- Ensure all diploma-related processes comply with university bylaws and relevant regulatory standards.
- Generate periodic reports on graduation rates, diploma issuance volume, and processing timelines to support departmental decision-making.
- Update student information systems (SIS) to reflect final graduation status and specific dates of degree conferral.
Required Qualifications
- Bachelor’s degree in Business Administration, Education Management, or a related field.
- 1–3 years of experience in academic administration, registrar services, or high-volume clerical roles.
- Advanced skills in Microsoft Office Suite, particularly Excel.
- Experience with database management.
- Proven ability to manage complex administrative workflows.
- Proficiency in English, French, and Arabic.
- Excellent interpersonal skills.
Preferred Qualifications
- Experience working with Student Information Systems (SIS) and Laserfiche.
- Proven ability to maintain audit-ready records and historical archives.
