Overview
E-Payment Production Switch Officer Jobs in Cairo, Egypt at بنك التعمير والإسكان HD Bank
Title: E-Payment Production Switch Officer
Company: بنك التعمير والإسكان HD Bank
Location: Cairo, Egypt
E-Payment Production Switch Officer
Job Responsibilities:
Switch Operations Management
- Monitor and support the daily operations of the e-payment switch to ensure stability and availability.
- Assist in managing transaction flows, including authorization, routing, clearing, and settlement processes.
- Analyses switch performance metrics and provide recommendations to enhance service reliability.
- Configure transaction rules, routing parameters, and processing limits as per business requirements.
Support and Incident Management
- Respond to and resolve technical issues related to the e-payment switch promptly and conduct root cause analysis for incidents and implement preventive solutions.
System Enhancements and Integrations
- Collaborate with technical and business teams to implement new features, test and validate updates, customizations, and configurations for smooth deployment.
- Ensure the payment switch adheres to regulatory standards (e.g., PCI DSS, EMV, PSD2).
Vendor and Network Coordination: Liaise with vendors and network providers to address system-related issues.
Documentation and Reporting: Maintain comprehensive records of system configurations, workflows, and procedures
Qualifications:
- Bachelor’s degree in Business Administration, accounting, Information Technology, Computer Science, or a related field.
- Strong knowledge of e-payment switch systems and transaction protocols (e.g., ISO 8583, ISO 20022).
- Experience with payment networks (e.g., Visa, Mastercard) and switch operations is an advantage.
- Familiarity with APIs, middleware, and integration technologies.
- Basic understanding of compliance and security standards (e.g., PCI DSS, EMV).
- Excellent problem-solving, communication, and organizational skills.