Overview
Human Resources Coordinator Jobs in Canada at Dexian
Title: Human Resources Coordinator
Company: Dexian
Location: Canada
Role : HR Operations Specialist
Duration: Contract – 6 Months
Location: Remote
Position Summary
We are seeking an HR Operations Specialist to support North America HR Shared Services and employee service delivery. This role will provide coordination, case management, and administrative support across a broad range of HR processes, serving as a key liaison between regional HR teams, offshore delivery teams, and internal stakeholders.
The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. Strong communication, follow-through, and partnership skills are critical, as this individual will regularly coordinate work across North America and offshore support teams to ensure timely resolution of employee and manager requests.
Key Responsibilities
- Coordinate HR Shared Services work activities across North America.
- Support United States I-9 compliance administration and related documentation.
- Assist with unemployment claim administration and tracking.
- Conduct intake and routing of entry-level Employee Relations matters.
- Provide HR operational and back-office administrative support.
- Manage and coordinate escalations that require North America-based support.
- Partner closely with offshore support teams to ensure work is completed accurately and within service expectations.
- Monitor work queues, track open requests, and drive issues through resolution.
- Support reporting, data validation, process documentation, and general HR operations activities.
- Serve as a point of coordination between employees, managers, HR teams, vendors, and internal support functions.
Qualifications
- 2–5 years of experience in HR Operations, HR Administration, HR Shared Services, Employee Services, or a related field.
- Exceptional attention to detail and organizational skills.
- Strong written and verbal communication skills.
- Demonstrated ability to manage multiple priorities and follow through on commitments.
- Ability to work effectively with teams across multiple locations and time zones.
- Strong technical aptitude and ability to learn new systems quickly.
- Customer-focused mindset with strong problem-solving skills.
Preferred Experience
- Experience working in an HR Shared Services or HR Operations environment.
- Oracle Cloud HCM experience preferred.
- Experience with ADP Vantage or similar HRIS/payroll systems.
- Experience using ServiceNow or similar ticketing and workflow management systems.
- Experience supporting case management, employee inquiries, or HR service delivery operations.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status
