Overview
Marketing & Communications Officer Jobs in Sydney, New South Wales, Australia at Arctic Fox
Title: Marketing & Communications Officer
Company: Arctic Fox
Location: Sydney, New South Wales, Australia
Role Snapshot
- Role: Marketing and Communications Officer
- Client: NSW Government
- Rate: $405 per day (including Super)
- Location: St Leonards (Just a 2-minute walk from the station!)
- Working Arrangements: Hybrid flexibility – 2 set days in the office (Tuesdays set, second day flexible) and 3 days Work From Home
- Contract Length: ASAP to 26 February 2027
Are you a creative and strategic communications professional looking to make a meaningful impact? Our NSW Government client is seeking a dynamic Marketing and Communications Officer to join their team. This is a fantastic opportunity to partner with diverse portfolios and drive high-quality marketing initiatives within the NSW Government.
About the Role
In this role you will administer marketing and communications activities, including PR campaigns, promotions, and exhibitions. Operating under a decentralised business partnership model, you will act as a key point of contact to provide high-level customer service and stakeholder engagement.
Key Accountabilities
- Provide high-level support in producing professional documentation and promotional material using advanced writing and design skills.
- Support the development and implementation of strategic communications and marketing plans for the organisation.
- Act as a business partner to business portfolios to provide fit-for-purpose marketing and communications advice.
- Develop and implement effective digital marketing strategies across owned, earned, and paid platforms.
- Support digital initiatives that grow communities and develop content to ensure engagement.
- Access, review, and analyse data sources like web analytics to provide considered reports and insights.
- Contribute to education and training plans that ensure high-quality marketing outputs by staff across the organisation.
Key Challenges
- Managing competing demands within a complex and high-volume work environment while meeting strategic plans.
- Maintaining a strong customer focus during periods of peak customer demand.
- Staying aware of and responsive to new and emerging issues and technologies.
- Managing consultations, cross-portfolio partnerships, and negotiations in a way that promotes the Department’s overall interests.
Key Relationships
- Internal Staff: Maintain a solid business partnership leading to successful outcomes.
- NSW Government and External Organisations: Maintain a solid business partnership, deliver on the strategic plan, and enhance the Department's reputation.
- Other Government and Private Entities: Maintain a business partnership leading to successful outcomes and further enhance the Department’s reputation.
Selection Criteria
- Relevant tertiary qualifications and/or extensive relevant experience.
- High-level marketing and communications skills demonstrated through the delivery of contemporary, integrated campaigns.
- Demonstrated experience developing and delivering digital marketing strategies across owned, earned, and paid platforms.
- Highly developed verbal and written communication skills to tailor complex messages clearly to diverse audiences.
- Experience utilising analytics, information, and digital platforms to deliver marketing initiatives.
- Proven experience building, developing content for, and engaging with digital communities.
- Strong planning and organisational skills to manage workflow and multiple concurrent priorities.
- Strong ability to build effective working relationships and team collaboration, backed by influencing and negotiation skills.
7 Essential Selection Capabilities
As part of the NSW Public Sector Capability Framework, successful candidates will demonstrate the following focus capabilities:
- Communicate Effectively (Adept): Tailor communication to diverse audiences, write fluently in plain English, and clearly explain complex concepts to individuals and groups.
- Work Collaboratively (Adept): Build cooperation, overcome barriers to information sharing across teams, and actively use digital collaboration tools to engage diverse audiences.
- Deliver Results (Adept): Take responsibility for delivering intended outcomes, use business data to evaluate results, and inform continuous improvement.
- Commit to Customer Service (Intermediate): Focus on providing a positive customer experience, resolve complex customer issues, and support a customer-focused culture.
- Manage Self (Intermediate): Show commitment to achieving work goals, adapt existing skills to new situations, and stay motivated when tasks become difficult.
- Plan and Prioritise (Intermediate): Respond proactively to changing circumstances, adjust plans when necessary, and align operational activities with team objectives.
- Technology (Intermediate): Demonstrate a sound understanding of relevant technology and make effective use of records, information, and knowledge management systems.
