Overview
Officer II Jobs in Raleigh, USA at Revenue
Position: Revenue Officer II
Title and Agency
Revenue Officer II (NS)
Department of Revenue, Division Taxpayer Assistance and Collections
• Position Number
• Grade NC13
Position Summary
Primary purpose:
Bring resolution to high‑dollar taxpayer collection cases by conducting investigative research, interpreting and enforcing North Carolina tax laws, and actively collecting liabilities due to the state.
Responsibilities
- Conduct investigative research on delinquent tax cases.
- Interpret and enforce North Carolina tax laws, regulations, and revenue laws.
- Actively collect taxpayer liabilities.
- Request special assessments.
- Work with taxpayers to meet criteria for installment agreements.
- Submit offers in compromise and perform financial adjustments.
- Timely and accurately submit cases for action by the Special Enforcement Unit.
- Maintain impeccable communication and decision‑making skills for complex cases.
Qualifications
- Minimum education:
Bachelor’s degree in Business/Public Administration, Economics, Accounting, or related field from an accredited institution.
- Minimum of three (3) years of experience in accounting or collection work involving public contact; or an equivalent combination of education and experience.
- Thorough knowledge of revenue laws, procedures, and methodologies for determining tax liability and administering tax types.
- Experience analyzing highly complex collection problems and determining proper application of revenue laws.
- Demonstrated ability to act professionally during difficult, contentious, or stressful situations.
- Recruitment range: $50,088 – $87,654 (effective July
12025). - Position subject to federal and state criminal background checks that may include fingerprinting and tax compliance verification.
Compensation & Benefits
- Competitive salary within the recruitment range.
- Health insurance options under the Department of Revenue program.
- Standard and supplemental retirement plans.
- NCFlex program for pre‑tax benefits.
- Best funded pension plan/retirement system in the nation (rated by Moody’s).
- Twelve paid holidays per year.
- Fourteen vacation days per year (increase with length of service).
- Twelve sick days per year (cumulative indefinitely).
- Paid parental leave.
- Personal observance leave and community service leave.
- Longevity lump‑sum payout yearly based on length of service.
- 401(k) and 457 plans.
- Eligibility for the Public Service Loan Forgiveness Program.
EEO Statement
North Carolina Department of Revenue is an equal opportunity employer. The Department hires qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.
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Title: Officer II
Company: Revenue
Location: Raleigh, USA
Category:
