Overview
Officer – Marina Operations Support Jobs in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates at AD Ports Group
Title: Officer – Marina Operations Support
Company: AD Ports Group
Location: Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Job Description
Coordinate and oversee the safe, secure, and environmentally-sound operations and maintenance of the assigned marinas. Implementation of the best Practices, Processes, Procedures in marina operations.
Responsibilities
Core Responsibilities:
- Provides supervision of the Marina Management
- Preparation of budget estimates, progress and cost tracking reports
- Permits and license requirements; Contractor selection for maintenance and running of the facility.
- Implements quality control programs using LEAN methodology to standardize and optimize facility performance in line with the Global Marina Management strategy.
- Coordinate directly or through subordinates, ensures supervision of the marina management services including marina operating systems, maintenance processes, repair and improvement, custodial services and security operations.
- Coordinates maintenance activities within the various functions and departments to obtain optimum production and utilization of personnel and equipment.
- Recommends operating methods and equipment to reduce the marina management costs through new sources, substitutions, improved systems or methods, service quality and safety.
- Preparation of contract scope/specifications.
- Administers the facility service agreements for maintenance.
- Ensure consistent implementation of standards for clean and tidy facilities and supports operations through Site-Base auditing.
- People Management Responsibilites:
- Conduct regular performance evaluations for team members, providing constructive feedback and setting goals for professional growth.
- Foster a strong sense of collaboration and teamwork among team members to maximize their collective potential.
- Ensure a balanced workload distribution among team members, preventing burnout and promoting productivity.
- Coordinate with the government entities.
- Coordinate with the strategy partners.
- Following up with projects in al Dhafra region.
- Resolve all the complaints.
- Provide a better strategy to finalize the challenges.
- Assist in the development and implementation of marketing strategies to attract new tenants.
- Ensure of customer satisfaction.
- follow up on contract renewals.
- Maintain regular communication with tenants to ensure their needs are met.
- Organize tenant appreciation events and community-building activities at the marina.
- Track lease expiration dates and manage the renewal process to ensure tenant retention.
- Maintain accurate leasing records, including lease agreements, occupancy reports, and customer correspondence.
- Assist in managing marina software systems for booking, billing, and leasing.
- Provide regular reports on occupancy levels, leasing activities, and marketing efforts to the Marina Manager.
- Ensure that tenants comply with marina rules and regulations.
- Work closely with the marina operations team to ensure the safety and cleanliness of the facility.
Qualifications
High School Graduate