Overview
Operations Coordinator Jobs in Addis Ababa, Ethiopia at KEMMCOM
Title: Operations Coordinator
Company: KEMMCOM
Location: Addis Ababa, Ethiopia
Company Description
KEMMCOM is a strategic advisory firm working at the intersection of business, government, and civil society to support growth, mission advancement, risk mitigation, and the development of sustainable organizations with strong reputations. Based in Addis Ababa, Africa’s political and influence capital, the firm serves clients operating in complex and evolving environments. KEMMCOM brings international experience and adapts it to the local context, offering tailored solutions that reflect the realities of Ethiopia and Africa. The company values multicultural perspectives and collaborates closely with clients to deliver practical, impact-driven advisory services.
Role Description
The Operations Coordinator is a contract, on-site role based in Addis Ababa. This role is responsible for supporting daily operational activities, including coordinating schedules, tracking project progress, and ensuring that internal processes run efficiently. The Operations Coordinator will assist with administrative tasks, maintain records and documentation, and support communication between internal teams and external partners. The role also involves handling basic customer service inquiries, preparing operational reports, and helping identify process improvements to enhance overall service delivery.
Qualifications
- Strong Analytical Skills to track operations, interpret data, and support problem-solving.
- Excellent Communication abilities to coordinate with teams, stakeholders, and clients.
- Experience in Operations Management to oversee workflows, processes, and resource allocation.
- Customer Service capabilities to respond to inquiries and support client-facing activities.
- Administrative Assistance skills to manage documentation, scheduling, and office coordination.
- Proficiency with productivity and collaboration tools (e.g., MS Office, spreadsheets, project management software).
- Ability to work in a fast-paced, multicultural environment and manage multiple priorities with attention to detail.
- Prior experience in consulting, advisory services, or a related field is an advantage.
- Relevant diploma or degree in Business Administration, Management, or a related discipline is preferred.
