Overview
Project Support Officer Jobs in Coventry, England, United Kingdom at NHS Counter Fraud Authority
Title: Project Support Officer
Company: NHS Counter Fraud Authority
Location: Coventry, England, United Kingdom
The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS.
Our Project Support Officer will support the delivery of an organisational change programme. If you are someone who loves taking on new challenges, bringing structure to complex projects and assuring appropriate governance through change then this could be the role for you!
You would join a dynamic and enthusiastic team who are committed to transformation and change, and the role will work across multiple diverse functions. You will be supporting a real culture shift towards the exploitation of technology and automation.
It's an exciting time to join the NHSCFA with opportunities to shape its new structure and look at the way we deliver our services from the ground up.
If you enthusiastic, driven and passionate about enabling change then we'd love to hear from you!
Interviews will be held in person at one of our offices w/c 18th May 2026
Potential applicants can contact Nicola Burton, Associate Director – Technology, Transformation & Corporate Support , nicola.burton@nhscfa.gov.uk for an informal chat if you have any questions regarding the role.
Our vacancies are popular and we may close this vacancy early should we receive a significant number of applications.
- Interpreting complex facts analysing and be accountable for producing reports and options for consideration by senior leaders and stakeholders.
- Visually showing process and impact of change proposed of which some areas may be contentious or sensitive.
- Demonstrate the impact of proposed interventions as a result of activity undertaken
- Leading on highly complex analyses requiring accuracy, attention to detail and frequent, prolonged periods of concentration.
- Accountable for communicating performance and project matters accurately using a wide range of engagement tools, to influence improvements nationally and meet strategic aims and objectives.
- Addressing areas requiring business improvement or specific business analysis. Planning interdependent interventions, facilitating fact finding workshops using developed intrapersonal and communications skills to address and explore business improvement opportunities. Using persuasion, negotiation and training get the required insight to support and develop solutions, decision making and recommendation development that will lead to business change and transformation.
- Support and develop reporting of NHSCFA’s performance cycle using VERTO that contributes to the strategic and financial targets.
We have offices in Coventry, Newcastle and London and offer flexible, hybrid, and home-based working. Working in the London area will attract High-Cost Area Supplement. NHSCFA values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability. We encourage applications from individuals interested in a secondment opportunity. If you are applying on this basis, please ensure you have obtained agreement in principle from your current employer. When you apply , you will be redirected to our recruitment system TRAC. The NHSCFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.
To comply with the HM Government Functional Standard GovS 007, and specifically the Personnel Security Standards, individuals employed by NHS Counter Fraud Authority will be required to undergo Baseline Personnel Security Standards checks.
For further details / informal visits contact: Name: Nicola Burton Job title: Associate Director Email address: [email protected]
