Public Information Officer III – Supervisor, Media Relations Unit

Overview

Public Information Officer III – Supervisor, Media Relations Unit Jobs in Edmonton, Canada at City of Edmonton

Position: Public Information Officer III – Supervisor, Media Relations Unit )

Public Information Officer III – Supervisor

Working as a communications professional for the Edmonton Police Service (EPS) is complex and challenging. For the right candidate, it is also rewarding. In this role, you will lead on files of critical importance to the community that will test your quick thinking and your ability to formulate strategic, thoughtful, and empathetic responses. You will supervise a high‑performing team, taking initiative and setting direction for your people.

Responsibilities

• Provide sound advice, direction, and support to senior management and other supervisory staff in the areas of public and media relations, issues management, crisis communications, and internal communications.
• Assist in developing, implementing, and measuring communication strategies that align EPS’ strategic goals and address short‑term and long‑term needs of the Service.
• Manage the flow of information to the public, media, and other stakeholders, ensuring accuracy, timeliness and adherence to internal policies and procedures.
• Coordinate and facilitate media training for organizational spokespeople, senior management, and other staff to ensure they are comfortable engaging with media.
• Plan and facilitate media events such as press conferences, media availabilities, and interviews with multiple partners.
• Maintain and develop key relationships with internal and external stakeholders such as the Edmonton Police Commission and the City of Edmonton.
• Proactively identify and monitor issues and current events that may impact the Service, developing related strategies.
• Draft a variety of documents and messaging, including but not limited to responses to media inquiries, news releases, statements, speaking notes, backgrounders, FAQs, social media, briefing notes/packages, and ad copy.
• Collaborate with other unit areas within the External Relations Division to ensure an integrated approach to organizational communication activities.
• Act as an organizational spokesperson when required.
• Participate in the Media Relations Unit standby rotation, which includes work during evenings and weekends.
• Provide supervision, mentorship, and leadership to a team of approximately four (4) full‑time staff, with specific staffing complement and assignments to be determined between the Director and the successful candidate.

Qualifications

• University graduation in a communications, public relations or related field, supplemented by a minimum of four (4) years progressively responsible experience in a designated public relations, public affairs or public information position with at least two (2) years of communications experience in a similar organization, and one year of experience in a related supervisory capacity; OR Diploma in a communications, public relations or related field, supplemented by a minimum of six (6) years progressively responsible experience in a designated public relations, public affairs or public information position with at least two (2) years of supervisory communications experience in a similar organization, and one year of experience in a related supervisory capacity.
• Proven exceptional interpersonal, coaching, negotiation, and consultation skills (required).
• Experience providing communication advice to senior management, specifically in areas of emergency and issues management, crisis communication and public relations.
• Demonstrates alignment with organizational values and established leadership competencies.
• Strong understanding of current and historic events, including policing issues, to identify emerging trends that may impact the EPS.
• Strong understanding of social media platforms and their audiences, including Instagram, Facebook, X and Tik Tok.
• Superior knowledge of communications and media relations’ best practices in law enforcement, with strong political acumen.
• Ability to work under tight timelines, in emergent situations with evolving priorities.

Hours of Work

33.75 hours per week, Monday – Friday between 0800 and 1600. Hours may be subject to the terms and conditions of a variable hours of work program. The position is required to work as part of the Media Relations Unit standby rotation on evenings and weekends.

Salary

Salary Grade 045: $52.41 – $65.87 per hour; $3,537.90 – $4,446.30 bi‑weekly; $92,340.36 – $ annually. Rates quoted are in accordance with the Collective Agreement between the Union and the City of Edmonton.

Benefits

• Potential to participate in the EPS work‑from‑home program based on supervisor approval.
• Required enhanced security clearance and future re‑clearance at scheduled intervals.

EEO Statement

The City of Edmonton is an equal opportunity employer. We welcome diversity and encourage applications from all qualified individuals.

Application Information

• Posting Date:
  Jun1,2026
• Closing Date:
  Jun8,2026 11:59:00PM
• Number of Openings: 1 – Permanent Full‑time

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Title: Public Information Officer III – Supervisor, Media Relations Unit

Company: City of Edmonton

Location: Edmonton, Canada

Category: