Overview
Records Management Specialist Jobs in Phoenix, USA at Arizona State Government
DEPARTMENT OF CHILD SAFETY
The Arizona Department of child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.
Records Management Specialist
Job Location:
LEGAL SERVICES ADMIN 3003 N Central Ave Phoenix, AZ 85012
Posting Details
Salary: $19.1707 HRLY / $39,875.06 Salary
Grade: 17
Closing Date:
May 11, 2026
Job Summary
Based on business needs, this position may function as a Centralized Records Coordinator or Redaction Specialist.
Centralized Records Coordinator – Performs statewide research in systems regarding child maltreatment records. Processes statewide and nationwide requests from the public, media, court personnel, and legal requests to aid in criminal prosecution and civil child custody matters. Conducts Department of Child Safety out‑of‑state and law enforcement information requests for individuals with a DCS report, ensuring the safety of children when the family previously resided in Arizona.
Redaction Specialist – Determines if a person is statutorily entitled to a DCS report history and/or case records and, if so, redacts the records in conformance with statute and policy. Conducts systems research in Guardian and various county court websites.
Hybrid work may be available.
Job Duties
- Centralized Records Coordinator – Determines who is authorized to receive information per state statute and in the correct format, and researches requests in Guardian for all dependency, court order and client inquiries for prior child maltreatment history.
- Redaction Specialist – Performs red actions of all records in accordance with DCS policies and procedures, receives, logs, reviews, processes, and sends out requests for confidential DCS history.
- Completes daily/weekly statistical reports regarding production achieved.
- Other duties as assigned related to the position.
Knowledge, Skills & Abilities (KSAs)
Knowledge of:
- Arizona Revised Statutes pertaining to confidentiality in the area of assignment
- Redaction procedures and associated software
- Processing requests for information from public, media, court, etc.
Skills in:
- Effective written and verbal communication
- Problem identification, analysis and resolution, including recommending a course of action regarding a wide variety of data from various computer sources and troubleshooting difficulties
- Conflict management
- Interpersonal relationships
- Organization
- Using computer hardware and software including Microsoft Office (Word, Outlook, and Excel)
Ability to:
- Learn the department’s specialized systems (e.g., Guardian) to research record availability
- Apply statute and policy to varying types of records requests
- Review records requests to ensure validity
- Redact documents using available software
- Accurately track requests
- Maintain the strictest confidentiality
Selective Preference(s)
N/A
Pre-Employment Requirements
The ability to secure and maintain clearance from the DCS Central Registry.
This position requires driving or the use of a vehicle as an essential function of the job to conduct State business; the following requirements apply:
Driver’s License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E‑Verify).
Benefits
The State of Arizona provides an excellent comprehensive benefits package including:
- Affordable medical, dental, life, and short-term disability insurance plans
- Top‑ranked retirement and long‑term disability plans
- 10 paid holidays per year
- Vacation time accrued at 4.00 hours bi‑weekly for the first 3 years
- Sick time accrued at 3.70 hours bi‑weekly
- Deferred compensation plan
- Wellness plans
By providing the option of a full‑time or part‑time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot program. For a complete list of benefits provided by the State of Arizona, please visit the benefits page.
Retirement
Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.
Contact Us
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602‑255‑3141 or by email uests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602‑255‑2903 or by email State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
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Title: Records Management Specialist
Company: Arizona State Government
Location: Phoenix, USA
Category:
