Overview

Regulatory Support Officer Jobs in Windsor, New South Wales, Australia at Careers at Council

Title: Regulatory Support Officer

Company: Careers at Council

Location: Windsor, New South Wales, Australia

Windsor, New South Wales

Part-time

Description

Regulatory

Support Officer

Be

passionate. Be progressive. Hawkesbury City Council.

  • Part Time, 21 hours / week (3 days – Wed, Thurs, Fri, 9.00am – 4.30pm)
  • Pay Range between $38.78 – $43.42 per hour + 12% Super
  • On-Site Parking
  • Fitness Passport Option

Hawkesbury City Council is the largest local

government area in metropolitan NSW covering 2,800 square kilometres,

incorporating both urban and rural communities. We are committed to working

together to delivery outcomes for the community through innovation and best

practice.

Hawkesbury City Council strives to be an inclusive

workplace for all people. We welcome and encourage applications from all ages

and genders, Aboriginal and Torres Strait Islander peoples, people from

culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with

disabilities.

The Role

Reporting to the Manager Regulatory Services and

based in Windsor, you will play a key

role in supporting the effective operation of Council’s Regulatory Services

Branch. Working closely with the Manager, Coordinators and specialist teams,

your main role will be to triage, respond to and manage customer requests and support the

day‑to‑day operations of the Regulatory Services Branch.

About

You

You enjoy connecting with people and your

communication skills ensure your engagement with customers, colleagues and

external agencies is second to none. You take a proactive approach to

supporting teams, managing competing priorities and delivering accurate, timely

outcomes.

You will ideally bring experience in administrative,

regulatory or customer service support roles, strong organisational skills with

the ability to manage multiple tasks and conflicting priorities, a professional

and responsive approach to customer enquiries and stakeholder engagement and

you will approach your work with energy and positivity.

Essential

Criteria

  • Tertiary qualifications in law, business administration and/ or extensive demonstrated experience in a similar role
  • Strong understanding of legislation and regulations
  • Excellent communication skills and attention to detail
  • Excellent problem-solving skills with the ability to think creatively
  • Proven ability to meet deadlines, work under pressure and work on multiple projects at any one time
  • Current Class C Drivers Licence
  • Working With Children Check

Desired

Experience

  • Tertiary Qualifications a regulatory discipline
  • Previous experience working in government Regulatory Services

The Rewards

An attractive

salary will be negotiated with the successful applicant commensurate with

Qualification, Skills, And Experience.

  • Onsite parking
  • Paid Parental Leave
  • Great working environment
  • Tertiary Education Assistance
  • Health and Wellbeing Program
  • Long Service Leave after 5 years
  • Training and Development Opportunities
  • Employee Reward and Recognition program
  • Employee Performance Review and Planning System
  • Fitness Passport Option
  • Social Club BBQs, Christmas parties, raffles, and activities
  • Employee Assistance Program for employees and their family

How to

Apply

For further position details, including the selection criteria and

how to apply, visit our website www.hawkesbury.nsw.gov.au or if you

do not have access to our website call Council’s People and Development Team on

02 4560 4444.

Applications

close Sunday, 26 April 2026

Please allow 4 weeks from the closing date for processing of your application.

Applicants who do not address the selection criteria may not be

considered for this position.

Please note that the canvassing of Councillors in relation to

these matters will automatically disqualify the applicant from this process.

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