Overview
Reservations Operations Officer Jobs in Amman, Amman, Jordan at Travilios Travel & Tourism
Title: Reservations Operations Officer
Company: Travilios Travel & Tourism
Location: Amman, Amman, Jordan
We are looking for a detail-oriented and organized Reservations Operations Officer to join our team. The ideal candidate will be responsible for managing reservations efficiently, coordinating with internal departments and external partners, and ensuring smooth day-to-day operational support. A reservations officer role commonly includes handling booking requests, updating systems accurately, following up with suppliers or clients, and maintaining service standards.
Key Responsibilities
- Handle reservation requests and ensure all bookings are entered accurately and on time.
- Coordinate with operations, sales, and customer service teams to support daily activities.
- Follow up on confirmations, amendments, cancellations, and special requests.
- Maintain updated records in the reservation system and internal files.
- Communicate professionally with clients, suppliers, and internal stakeholders.
- Monitor reservations, availability, and operational deadlines.
- Prepare reports and assist with administrative tasks as needed.
Requirements
- Bachelor’s degree or diploma in Business, Tourism, Hospitality, or a related field.
- Previous experience in reservations, operations, or customer service is preferred.
- Strong communication and follow-up skills.
- Good command of English; Arabic is an advantage.
- Proficiency in MS Office, especially Excel and Word.
- Strong attention to detail and ability to work under pressure.
Join our team and play a key role in managing reservations, coordinating operations, and ensuring excellent service delivery. If you are organized, proactive, and have strong communication skills, we would love to hear from you.
To apply: Please send your CV to [[email protected]] with the subject “Operations Reservations Officer”, or apply via LinkedIn.
