Overview
Retail Compliance Officer Jobs in Makati, National Capital Region, Philippines at Spinneys Philippines
Title: Retail Compliance Officer
Company: Spinneys Philippines
Location: Makati, National Capital Region, Philippines
About the Company
Spinneys Philippines is dedicated to providing premium supermarket products and services to our customers. Our mission is to elevate the shopping experience through innovation and quality, fostering a culture of excellence and teamwork
About the Role
The Retail Compliance Officer ensures that all Spinneys PH stores and operations comply with company policies, Philippine laws and regulations, and industry standards. The role focuses on safeguarding the organization against regulatory risks, operational non-compliance, financial losses, and reputational damage through audits, inspections, training, and corrective action monitoring.
Responsibilities
- Monitor compliance with relevant regulations from DTI, FDA, DOH, DOLE, BIR, BOC and local government units
- Ensure compliance with product labeling, pricing, shelf-life, sanitation and occupational safety requirements
- Coordinate with stores during government inspections and audits
- Monitor validity of store permits, licenses and certifications
- Check adherence to policies on pricing accuracy, promotions, stock handling, cash handling and loss prevention
- Identify gaps, risks and deviations from standard operating procedures
- Document audit findings and compliance ratings per store
- Monitor compliance with FDA food safety rules, sanitation standards and product recall procedures
- Ensure proper handling of expired, near expiry, damaged or recalled products
- Verify accuracy of pricing, promotions and price tags vs POS
- Investigate customer complaints related to compliance issues
- Investigate reported non-compliance, fraud, or policy violations
- Coordinate with HR, Legal and Operations for disciplinary actions when necessary
- Orient store staff on new policies, regulations or regulatory updates
- Develop compliance checklist, guides and audit tools
- Maintain centralized records of audits, permits, violations corrective actions and escalate critical compliance risks to management
Qualifications
- Bachelor of Science Degree in Business Administration, Accountancy, Legal management, Risk Management or any related course
- At least 3 years of experience in retail compliance, internal audit, risk management or operations.
- Experience in supermarket, FMCG or multi store retail environment
- Experience dealing with local regulatory agencies such as FDA, DTI, DOLE, LGU is highly preferred
Preferred Skills
- Experience dealing with local regulatory agencies such as FDA, DTI, DOLE, LGU is highly preferred
