Overview

Senior Business Analyst Jobs in Sydney, New South Wales, Australia at EFINITI TELECOMMUNICATIONS SERVICES PTY LTD

Title: Senior Business Analyst

Company: EFINITI TELECOMMUNICATIONS SERVICES PTY LTD

Location: Sydney, New South Wales, Australia

Efiniti is an Australian‑owned telecommunications and ICT professional services company, delivering end‑to‑end network and ICT solutions for carrier, corporate, government and technology‑vendor clients across Australia 

Founded in 2006 and headquartered in Macquarie Park, we design, build, and manage smart end‑to‑end IT&T services that help our customers run robust, efficient, and scalable networks. Our teams are known for deep domain expertise, a strong safety culture, and a collaborative, outcomes‑driven approach with our customers.

About the role: 

Efiniti is growing and we're looking for an experienced Senior Business Analyst to support key strategic initiatives for our client.

In this role, you'll work closely with business and technology stakeholders to analyse, define, and deliver business requirements across complex transformation, technology, and operational programs. You will play a critical role in bridging the gap between business needs and solution delivery, ensuring outcomes are aligned with strategic objectives and delivered efficiently and effectively.

Location: Macquarie Park 2113 NSW 

Contract Term: 12 months Contract + Extension  

What you will do:

· Lead stakeholder engagement, discovery workshops and requirements sessions across business, technology and operational teams.

· Establish a clear understanding of project scope, objectives, priorities, constraints, risks and dependencies.

· Perform data discovery, validation and analysis across multiple systems and business areas.

· Consolidate complex information into clear insights, options and recommendations for senior decision-makers.

· Complete current-state and future-state analysis, including gap assessments and transition planning.

· Elicit, analyse, prioritise and document business, functional, technical and non-functional requirements.

· Define security, compliance, migration, data and platform onboarding requirements where required.

· Develop process maps, system flows, data flows, domain models and lifecycle diagrams.

· Maintain end-to-end requirements traceability across design, delivery, testing and implementation.

· Translate business requirements into clear deliverables for technical teams, vendors and delivery partners.

· Review proposed solutions and delivery approaches to identify gaps, risks and improvement opportunities.

· Support test planning, test scenarios, validation, User Acceptance Testing and acceptance criteria.

· Coordinate risks, issues and dependencies across project teams, technology domains and external suppliers.

· Support implementation planning, operational readiness, transition and change activities.

· Facilitate weekly project meetings, stand-ups, workshops and governance forums.

·  Provide mentoring, guidance and quality assurance support to other Business Analysts where required.

What makes you a great fit:

•Strong experience operating as a Senior Business Analyst within large-scale enterprise environments, delivering complex business and technology initiatives

• Demonstrated ability to engage, influence, and build trusted relationships with senior stakeholders, executives, and cross-functional teams

• Extensive experience in requirements elicitation, analysis, documentation, validation, and governance across multiple delivery streams

• Strong analytical and problem-solving skills, with the ability to interpret complex information and translate findings into practical recommendations

• Proven experience producing high-quality business analysis deliverables and maintaining end-to-end traceability across the SDLC

• Excellent workshop facilitation, stakeholder management, negotiation, and communication skills

• Strong understanding of project governance frameworks, risk management, issue management, dependency management, and change control processes

• Experience working across Agile, Waterfall, and hybrid delivery methodologies

• Ability to work independently, manage competing priorities, and deliver outcomes within tight deadlines

• Demonstrated leadership capability, including mentoring Business Analysts and driving continuous improvement initiatives

• Strong written and verbal communication skills with the ability to communicate effectively with both technical and non-technical audiences

Who We’re Looking For:

• 5-10 years of experience as a Business Analyst, including experience operating at a Senior or Lead Business Analyst level

• Experience supporting complex technology, telecommunications, infrastructure or transformation programs within a large enterprise environment.

• Strong experience engaging and influencing senior stakeholders, technical leaders and subject-matter experts.

• Proven requirements elicitation, analysis, documentation and management capability.

• Proven experience delivering business analysis services within large enterprise technology, infrastructure, transformation, or digital programs

• Experience in business process modelling, requirements management, stakeholder engagement, and solution delivery

• Strong understanding of business analysis frameworks, methodologies, and best practices

• Experience with data analysis, reporting, and business intelligence activities

• Relevant tertiary qualification in Business, Information Technology, Computer Science, or a related discipline

• Industry-recognised Business Analysis certifications (CBAP, CCBA, PMI-PBA, BABOK, Agile BA, or equivalent) highly regarded

Why apply?  

We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include:

• Competitive salary package

• Learning and development opportunities to support your desired technical or leadership career path

• Opportunity to work on large-scale and strategic programs with leading enterprise clients

• Join a dynamic and supportive team

If you think you are the right candidate, then please apply by clicking "Apply for this job" right now as this ad won't last long.

You should submit a cover letter and CV outlining your Business Analysis experience, qualifications, and relevant project delivery experience.

Due to the high volume of applications, only shortlisted candidates will be contacted.

Efiniti values social and cultural diversity and is committed to the principles of equal employment opportunity and the provision of a safe and healthy work environment.

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