Overview
Senior Employee Service and Rewards Officer Jobs in Baghdad, Baghdad Governorate, Iraq at ZainCash
Title: Senior Employee Service and Rewards Officer
Company: ZainCash
Location: Baghdad, Baghdad Governorate, Iraq
About Zaincash
ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA's Best Mobile Innovation Supporting Humanitarian Situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more. For more information, please visit www.zaincash.iq.
Responsibilities:
- HR Operations & Administration:
- Handle all employee life cycle transactions including onboarding, transfers, promotions, and offboarding
- Prepare employment contracts, HR letters, and official correspondence
- Maintain and update employee records in HR systems and personnel files
- Ensure timely and accurate data entry in HRIS and document management systems
- Experience in payroll, compensations, social security, taxes is a plus
- Employee Support & Services:
- Serve as a point of contact for employee inquiries related to policies, procedures, and benefits
- Support the resolution of employee concerns by providing timely and accurate information
- Facilitate employee onboarding and ensure smooth integration into the organization
- Coordinate exit procedures including clearance, final settlement, and exit interviews
- Attendance & Leave Management:
- Monitor attendance records and validate data with timesheets or biometric systems
- Process leave applications and ensure compliance with internal policies and labor laws
- Support payroll with accurate data related to absences, leaves, and deductions
- Compliance & Reporting:
- Ensure all HR transactions comply with internal controls and legal requirements
- Prepare periodic reports on headcount, turnover, leaves, and other HR metrics
- Support internal and external audits by providing required documentation
- Managing and overseeing Tax and Social Security processes:
- Calculating, reviewing, and reconciling Social Security contributions and tax deductions, ensuring alignment with payroll records and approved data
- Preparing and submitting monthly Tax and Social Security reports, declarations, and related documentation, while ensuring compliance with statutory deadlines and financial obligations
- Coordinating with relevant authorities and stakeholders, and managing all related procedures, reconciliations, inquiries, and compliance requirements to ensure adherence to applicable laws and regulations
Requirements
- Bachelor's degree in Human Resources, Business Administration, or related field
- 1-3 years of experience in employee services, HR administration, or operations
- Solid understanding of labor laws and HR policies
- Experience working with HRIS and document management systems is a plus
