Overview
Server Administration Specialist Jobs in Kuwait City Metropolitan Area at Zad
Title: Server Administration Specialist
Company: Zad
Location: Kuwait City Metropolitan Area
IT Server & System Administration Specialist
Alzad for Financial and Economic Consulting Company (KSCC) — Kuwait
About ZAD
ZAD is the brainchild of a group of young, passionate Kuwaiti financial professionals driven by a vision of fostering a culture of investment in Kuwait. And for this team, ZAD began as a means to answer a need in the market: the need to make investment an accessible concept and viable choice for a broader audience.
About the Role
We are looking for an IT Server and System Administration Specialist to join ZAD's Information Technology team in Kuwait. This is a hands-on role that sits at the heart of ZAD's operations, keeping our cloud infrastructure, end-point devices, and internal systems running securely and reliably across all our locations.
You will be the primary technical owner of ZAD's IT environment, supporting a growing team of over 60 professionals across Kuwait, and Europe. In a regulated fintech environment, uptime, security, and compliance are not optional, and neither is the ability to work independently and own your domain.
What You Will Do
Infrastructure and Systems
- Administer and maintain ZAD's cloud infrastructure (Azure or AWS), ensuring availability, performance, and security across all environments
- Manage Windows and Linux servers, Active Directory, and identity and access management
- Configure and maintain network infrastructure including firewalls, VPNs, and switches
- Oversee endpoint device management across Kuwait, UAE, and remote staff in EU using MDM solutions
Information Security
- Implement and enforce ZAD's IT security policies, manage user access controls, and ensure adherence to the principle of least privilege
- Monitor systems for security threats, investigate incidents, and coordinate response and resolution
- Support IT audit and compliance requirements in line with CMA regulatory obligations
- Maintain software license compliance and manage vendor security obligations
Business Continuity and Disaster Recovery
- Own ZAD's IT business continuity and disaster recovery plan, including regular testing and updates
- Ensure backup systems are operational, tested, and aligned to ZAD's recovery time objectives
- Respond to and resolve critical incidents with urgency and clear communication to management
IT Service Management
- Manage ZAD's IT help desk and ticketing system, prioritizing and resolving staff requests within agreed SLAs
- Provide support to staff across Kuwait, UAE, and EU, handling issues remotely where needed
- Onboard and offboard employees in line with HR-led workflows, including device provisioning, account creation, and access management
- Document systems, configurations, and procedures to maintain an accurate and current IT knowledge base
Vendor and SaaS Management
- Manage relationships with technology vendors and service providers
- Maintain ZAD's SaaS subscription inventory, track renewals, and ensure license compliance
- Evaluate and onboard new tools in coordination with business and product teams
What We Are Looking For
Required
- Bachelor's degree in Information Technology, Computer Science, or a related field
- 3 to 6 years of hands-on experience in server and system administration
- Proven experience with cloud platforms, preferably Microsoft Azure, including virtual machines, storage, networking, and identity management
- Solid understanding of Windows Server and Linux administration
- Experience with Active Directory, Group Policy, and identity and access management
- Familiarity with network administration including VPNs, firewalls, and switches
- Experience managing end-point devices using MDM solutions such as Microsoft Intune
- Strong information security awareness and practical experience implementing access controls and responding to incidents
- Experience providing IT support across multiple locations or remote teams
- Ability to work independently, manage priorities, and own issues through to resolution
- Strong communication skills in Arabic and English
Preferred
- Microsoft certifications such as AZ-104 (Azure Administrator) or equivalent
- CompTIA Security+ or similar security certification
- Experience in a regulated financial services or fintech environment is preferred
- Exposure to IT audit and compliance requirements
- Experience with IT service management tools such as Jira Service Management
Why ZAD
- Be part of one of Kuwait's fastest-growing fintech companies at an exciting stage of expansion
- Own a critical function in a lean, high-trust environment where your work has direct impact
- Work alongside a talented team across Kuwait, UAE, and Turkey
- Competitive compensation package commensurate with experience
ZAD is an equal opportunity employer. We welcome applications from all qualified candidates.
