Overview

Strategy and Operations Lead – Circulation Services (Libraries) Jobs in Altona, Victoria, Australia at Hobsons Bay City Council

Title: Strategy and Operations Lead – Circulation Services (Libraries)

Company: Hobsons Bay City Council

Location: Altona, Victoria, Australia

  • Hobsons Bay Civic Centre & Libraries locations, close to public transport
  • Permanent, full time position
  • Salary: Band 6 – $95,147.56 to $105,035.66 + superannuation

We're here. We're community. We're Hobsons Bay.

At Hobsons Bay City Council, we’re committed to creating a workplace that reflects our community and values. You’ll be part of a forward-thinking organisation that supports innovation, collaboration, and professional growth, and which aspires to be the exemplar of Local Government.

The opportunity

As the Strategy and Operations Lead – Circulation Services, you'll provide leadership and strategic direction to frontline Community Learning & Service Centres (CLSC) teams, overseeing the day‑to‑day operations of Williamstown and Altona North Community Libraries. Focusing on delivering high quality and customer centred services, you'll lead operational improvement to respond to the evolving needs of the Hobsons Bay community through effective oversight of systems, partnerships and people leadership.

What You’ll Be Doing

  • Leading and supporting frontline library teams across multiple sites to deliver excellent service
  • Overseeing daily operations of Williamstown and Altona North Community Libraries
  • Managing and optimising the Library Management System and service access processes
  • Contributing to strategic planning and implementing service improvements aligned to Council priorities
  • Building strong partnerships with internal stakeholders and the local community

What You'll Need To Succeed

  • Proven leadership experience managing customer focused teams across multiple locations
  • Strong operational experience in libraries or community facilities, including OHS and systems
  • Ability to think strategically and respond to emerging community needs
  • Excellent communication and stakeholder engagement skills
  • Relevant tertiary qualification in librarianship or a related field, or equivalent experience

To be considered for this role applications should include

  • A maximum 2 -page cover letter which should outline your interest in the role
  • A current CV which includes key achievements & relevant qualifications

Uncover more about this role in the Position Description attached below , or contact Savva Giannikos , Coordinator Libraries and Service Hubs via [email protected]

Applications will be accepted until 11:30pm on 6 May 2026.

To ensure fairness and consistency for all applicants, we are unable to accept late submissions or submissions made via email. We appreciate your understanding and encourage timely applications via Council's online portal.

Pre-Employment Requirements

Progressed candidates will be required to complete a National Police Record Check & a Working With Children Check (WWCC). Candidates must also hold a valid Victorian Driver's License.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa with full unrestricted working rights. Work eligibility will be checked as part of the recruitment process.

What We Can Offer

  • Hybrid working flexibility, whether you're home, or in our newly renovated & spacious office facilities.
  • Our location in the centre of Altona is close to public transport, cafes and parks. Enjoy your lunch at the pier, or an afternoon walk along the lake.
  • Go to the gym or ride your bike before work? Our End of Trip Facility offers bike storage and shower facilities to get you refreshed and ready to go!
  • Exclusive staff access to our Employee Assistance Program, wellbeing programs, discounted local gym membership, Reflexology sessions, Meditation, Yoga & Circuit classes, and walking & social clubs.
  • Ongoing professional development support – we'll champion your growth, because your career matters to us!
  • A team that’s shaping a brighter future, working together to create a sustainable, thriving community for generations to come.

We are a proud inclusive employer. We encourage people from all walks of life to apply for our job opportunities. Our commitment is to provide diverse, safe and inclusive environments where everyone can grow and succeed.

Attachments

  • Position Description – Strategy and Operations Lead – Circulation Services.pdf
  • Position Description – Strategy and Operations Lead – Circulation Services.pdf
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