Overview
Street Use Inspector Jobs in Vancouver, Canada at City of Vancouver
Requisition : 45924
Organization
Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam Indian Band), Sḵwx̱wú7mesh Úxwumixw (Squamish Nation), and səlilwətaɬ (Tsleil-Waututh Nation), Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable and environmentally sustainable cities. Named among Canada’s Top 100 Employers, BC’s Top Employers, and Canada’s Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.
Consider joining our committed team of staff and being part of an innovative, inclusive and engaging workplace. Working at the City of Vancouver and within the public service can be a rewarding career where you play a key role in ensuring impartial and equitable access to services, upholding ethical governance, and addressing the needs of citizens with integrity and dedication.
Main Purpose and Function
The Street Use Inspector is responsible for administering, inspecting, and regulating the City of Vancouver Street Use Programs within the Street Use Management branch. The Street Use Inspector is responsible for conducting on-site inspections, encouraging compliance with program rules and regulations, processing and issuing permits, responding to public inquiries and complaints, producing and maintaining reports and records, and supporting other branch requirements as directed by a Project Manager II in Street Use Management.
Specific Duties and Responsibilities
- Conducts field inspections to assess compliance with Street Use Program requirements, permit terms and conditions and relevant City bylaws. Completes field reports and drawings as required to document inspections.
- Reviews permit applications in a variety of Street Use Programs for compliance with program guidelines, policies and bylaws.
- Educates and enforces bylaws and program regulations through written correspondence, direct engagement with businesses, individuals, and impound non-compliant goods or furniture when appropriate.
- Processes and issues permits in accordance with program guidelines, bylaws and established branch procedures.
- Maintains accurate records and information for Street Use Programs. Ensures all permits, agreements, billing and relevant information are properly documented and stored.
- Investigates and responds to a variety of complaints and public inquiries about the Street Use Programs.
- Performs research, collects program data, gathers feedback from stakeholders, analyzes information, and presents findings to inform improvements to the Street Use Programs.
- May supervise and oversee the work of other junior staff to ensure quality and consistency.
- Other duties / responsibilities as assigned.
Qualifications
Education and Experience:
- Completion of Grade 12 supplemented by courses in commercial subjects. Considerable clerical related experiencing including experience in dealing with the public in a regulatory environment or an equivalent combination.
- A current and valid BC driver’s license is preferrred.
Knowledge, Skills and Abilities:
- Thorough knowledge of bylaws and procedures governing departmental activities.
- Working knowledge of software applications and databases such as Microsoft Office Suite and POSSE.
- Ability to perform elementary drafting tasks, including ability to use AutoCAD at a basic level.
- Ability to establish and maintain effective working relationships with a variety of internal and external contacts and to exercise tact and good judgement in dealing with others.
- Ability to resolve conflicts, including navigating challenging interactions with members of the public in a professional and constructive manner.
- Excellent written and verbal communication skills, including interacting with the public through phone, email and in person.
- Ability to work independently, prioritizing a variety of tasks effectively and efficiently, and manage change in a dynamic work environment in which priorities and directions may shift.
- Ability to work well in a team environment with little or no…
Title: Street Use Inspector
Company: City of Vancouver
Location: Vancouver, Canada
Category:
