Overview
Vice President Operations Jobs in Miami-Fort Lauderdale Area at Strategic Employment Partners (SEP)
Title: Vice President Operations
Company: Strategic Employment Partners (SEP)
Location: Miami-Fort Lauderdale Area
Our client, a national ed-tech company providing training courses to government agencies, schools, and individuals, is seeking a VP of Operations to join their growing team. This role will involve partnering closely with the CEO and playing a crucial role in supporting continued growth of the business. You will oversee operations, customer success, and all back-office functions, while leading a small team and managing vendor relationships.
Term: Full Time
Location: 100% remote in the U.S. (with regular travel to Florida HQ)
Compensation: $175k – $225k+
Objectives:
- Operations: Oversee internal team and external vendors, establish SOPs, drive operational efficiency
- Customer Success: Partner with CS teams to deliver excellent service, drive customer satisfaction and retention rates
- Back Office: Collaborate with finance team to monitor financial performance, streamline processes, and support data analysis
- Mergers and Acquisitions: Support CEO through M&A processes, lead integration efforts
Desired Qualifications:
- Bachelor's degree is required
- 7+ years of experience in business operations
- 2+ years of people leadership/management
- Experience in a mixed technology and services environment is preferred
- Experience with fulfillment or shipping is a plus
- Strong project management skills are a must
