Overview
Whistleblowing and Integrity General Manager Jobs in Riyadh, Riyadh, Saudi Arabia at Zakat, Tax and Customs Authority
Title: Whistleblowing and Integrity General Manager
Company: Zakat, Tax and Customs Authority
Location: Riyadh, Riyadh, Saudi Arabia
Purpose of Job
The job holder is responsible for managing Whistleblowing function including planning and enablement of irregularities reporting, management of whistleblowing platform hotline, and following-up and ensuring resolution of reported violations and issues to provide a safe and good working environment.
Job Resposiblites
Job Details
Strategy and Planning
- Contribute to the development of Audit Planning & Quality Assurance business plan ensuring alignment with ZATCA strategy
- Develop the operational plan for Whistleblowing in line with Audit Planning & Quality Assurance business plan and Internal Audit strategic plan
- Implement plans and provide input to enable achievement of Whistleblowing goals that support ZATCA’s overall strategic plans
Budget Management
- Discuss Whistleblowing budgeting requirements with top management and provide input to the budgeting process
- Ensure effective utilization of Whistleblowing budget, and report accurately on progress made and challenges encountered
- Investigate and propose implementing initiatives that result in positive financial impact for Whistleblowing and mitigates financial and operational risks
Whistleblowing Planning and Enablement
- Establish policies, procedures and channels to report irregularities
- Develop whistleblowing reporting frameworks to ensure consistent and standardized reporting
- Ensure that channels are easily accessible and in place to report suspected acts of violations
- Manage the development of internal agreements including SLAs and NDAs
- Promote a “speak up” culture and encourage the disclosure of wrongdoing through raising awareness of the importance of whistleblowers
- Ensure protection of employees and contractors and provide support to secure safe reporting of any discovered irregularity
Investigation, Whistleblowing Support, and Reporting
- Manage whistleblowing platform hotline by receiving, checking, and logging internal complaints related to internal disputes, employee misconduct or grievance
- Ensure escalation of all reported violations and issues to relevant functions and manage complex investigations and identifications of necessary measures
- Ensure prompt resolution of high-risk violations through provision of necessary support to secure a good work environment
- Submit reports stating analysis and findings and recommended improvements to reduce irregularities and unethical behaviour in the workplace at all times
People Management
- Participate in the identification and recruitment of key talent
- Guide, mentor and support direct reports in order to execute duties according to set policies and processes
- Develop individual performance objectives, provide necessary support, evaluate/appraise team and provide regular feedback on performance
- Establish a high-performance working environment and promote ZATCA values
Communication and Contacs
Education
Bachelor’s degree in Business Administration, Law, or equivalent is required
Experience
An optimal of 8 years of relevant experience, with a preferred 3 years of experience in managerial level
Competencies
Legislations and Regulations – Advanced
Professionalism – Advanced
Collaboration and Communication – Proficient
Operational Excellence – Advanced
Develop Teams – Proficient
Internal Audit Techniques – Advanced
Policy Making – Advanced
Leading by Example – Advanced
Strategic Thinking – Proficient
Investigation – Advanced
Results Oriented – Advanced
Quality Management – Advanced
Customer Focus – Advanced
Internal Audit Planning – Advanced
Enablement of Change and Innovation – Proficient
