Overview
Branch Manager Liability Jobs in Islamabad, Islāmābād, Pakistan at easypaisa digital bank
Title: Branch Manager Liability
Company: easypaisa digital bank
Location: Islamabad, Islāmābād, Pakistan
About easypaisa digital bank:
easypaisa is Pakistan’s first digital bank and has advanced Pakistan’s digital finance landscape. Backed by our shareholders, Telenor Group-a leading telecom operator in Asia and the Nordics- and Ant Group-the force behind Alipay, the world’s leading open internet platform, easypaisa deliver secure, convenient financial solutions to millions of Pakistanis.
Position Summary:
The incumbent is responsible for managing and growing the easypaisa ETB and NTB deposit clients, The incumbent is also responsible for ensuring that all customer service initiatives are in place, dealing with issues quickly and courteously.
Responsibilities
- Responsible for smooth functioning of all branches’ operations including administration, marketing, training, and security.
- Strong understanding of prudential regulations & SOPs.
- Familiarity with bank laws, foreign exchange control regulations & Government Securities sales & encashment.
- Ensure achievement of assign targets as per the defined deadline.
- Daily sessions on business momentum and target achievement with sales & service staff.
- Portfolio Analysis, identifying the stagnant customer base and drive the deepening of multiple products selling.
- Strong understanding of Bank’s products & offerings.
- Balance Sheet Management in line with the Bank’s strategy.
- Management of Cost of Fund keeping in view the Interest Rate Scenario and the Bank’s Strategic view.
- Monitor service delivery in the Branch ensuring high competitive standards. Compliance of regulatory framework with special focus on KYC parameters.
- Constantly review internal and prudential KYC and AML requirement with a view to remain updated on any revisions.
- Periodic Review of the customer base in line with the assigned risk categories.
- Lead to motivate Branch Staff towards achieving their respective targets.
- Formulate viable business development strategies to ensure long-term success and achievement of goals.
- Ensure safety and security of location, cash, collateral and other critical branch records within the area.
- Deal with problems by providing creative and practical solutions.
- Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
- Strict monitoring of staff against any corruption and malpractices and report any such incidents to supervisor’s office (Head Office/ Regional Office) with confidence and integrity.
- Carry out any other task assigned by supervisor.
- Incumbent shall be responsible to adhere by easypaisa Bank Behaviours & Values in all aspects of his/her work conduct.
- Ensure that a culture of risk and compliance management is implemented, and institute performance measures tied to individual risk and compliance responsibilities.
- Responsible for managing compliance risk ‘inherent’ in their day-to-day activities, processes, and systems for which you are accountable. This includes the responsibility of business lines to own, develop, and update systems, policies, processes, and procedures to manage compliance risk inherent in their day-to-day activities.
Qualifications
- Bachelor's degree or equivalent in Business
- 6-8 years' of relevant experience
- Communication and interpersonal Skills
- Leadership Skills
- Problem-solving Skills
- Customer Orientation
- Stakeholder Management
- Knowledge of business performance evaluation metrics
Product / Industry knowledge
