Overview
Child Support Case Processing Analyst Jobs in Lake City, USA at Florida Department of Financial Services
Position: CHILD SUPPORT CASE PROCESSING ANALYST – 73004171
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.
Child Support Case Processing Analyst –
Requisition No: 875229
Agency:
Department of Revenue
Working Title:
Child Support Case Processing Analyst –
Position Number:
Salary: $38,760.36 – $45,004.08 per year
Child Support Case Processing Analyst (Revenue Specialist II) – Lake City Service Center, Compliance CRS Team
The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting stable childhoods and bright futures. The Department invites you to become an essential member of our team.
Job Summary: This position performs customer support for child support cases and is an excellent fit for critical thinkers who enjoy working with customers and solving problems. Your duties will include:
- Initiating and responding to requests
- Coordinating with internal and external partners
- Researching and resolving case issues
- Gathering information and analyzing case data to determine next steps
- Assisting customers
- Interacting with legal services providers, other states, employers, and other business partners
- Making decisions based on case information and provided documentation
Minimum Requirements
- Experience processing information using a computer system.
- Experience conducting research and analyzing information to make decisions.
- Experience communicating with others to gather information.
Substitutions
- College may substitute on a year‑for‑year basis of the required experience.
Preferences
- Child Support experience.
Special Notes
- This position is located in Lake City, FL.
- This position has a standard workday of 8 a.m. – 5 p.m., Monday through Friday.
- This position may require additional work outside the regular schedule if needed.
- This role is eligible for telework after completing required training and reaching an acceptable level of proficiency.
Salary
Salary: $38,760.36 – $45,004.08 per year.
Benefits
Benefits include health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.
Legal and Compliance
- Criminal background checks:
You will be required to undergo a National Level‑2 criminal background check requiring fingerprint submission. - Male candidates born on or after October 1, 1962, must be registered with the Selective Services System (SSS) before their 26th birthday or have an exemption letter.
- Veterans’ Preference:
Eligible veterans receive preference for career‑service vacancies. - Florida Law, 110.211 F.S., requires the State of Florida to be an EEO employer.
Location
Lake City, FL, 32055; 32056; 32025; 32024.
For assistance, call the People First Service Center at Monday – Friday, 8:00 a.m. to 6:00 p.m., Eastern time.
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Title: Child Support Case Processing Analyst
Company: Florida Department of Financial Services
Location: Lake City, USA
Category:
