Overview

Director of Volunteer Management – UAE National Jobs in Dubai, United Arab Emirates at Ministry of Community Empowerment

Title: Director of Volunteer Management – UAE National

Company: Ministry of Community Empowerment

Location: Dubai, United Arab Emirates

Job Summary:

We are seeking an experienced and visionary leader to oversee the Ministry's Volunteer Management Department and drive the development of a sustainable and impactful national volunteer ecosystem. The role is responsible for shaping volunteerism strategies, fostering cross-sector partnerships, enhancing community engagement, and leading initiatives that promote volunteer participation in alignment with national priorities. The successful candidate will play a key role in strengthening social responsibility, developing innovative volunteer programs, and driving measurable social impact across the UAE.

Key Responsibilities:

  • Lead the development and implementation of the Ministry's volunteer management strategy, ensuring alignment with national priorities and organizational objectives.
  • Develop policies, frameworks, and governance models to regulate and enhance volunteer programs across the UAE.
  • Build and strengthen strategic partnerships with government entities, private sector organizations, non-profit organizations, and community partners to expand volunteer opportunities.
  • Oversee the planning, coordination, and delivery of national volunteer initiatives, campaigns, and community engagement programs.
  • Develop and monitor performance indicators, impact assessments, and reports to measure the effectiveness of volunteer programs and social responsibility initiatives.
  • Design innovative programs to attract, engage, develop, and retain volunteers while promoting a culture of volunteerism across society.
  • Lead initiatives to match volunteers with suitable opportunities based on skills, competencies, and community needs.
  • Oversee volunteer training, capability-building, and awareness programs to enhance volunteer effectiveness and community impact.
  • Drive continuous improvement by implementing best practices in volunteer management, stakeholder engagement, and service delivery.
  • Manage departmental operations, including strategic planning, budgeting, performance management, governance, and resource allocation.
  • Lead, develop, and mentor a high-performing team while fostering a culture of collaboration, innovation, and continuous learning.

Qualifications:

  • Bachelor's degree in Business Administration, Public Administration, Social Sciences, Human Resources, or a related discipline.
  • Master's degree is preferred.

Experience:

  • Minimum 10 years of progressive experience in volunteer management, community development, corporate social responsibility (CSR), public sector management, or social impact programs.
  • Minimum 5 years in a leadership role managing teams, strategic initiatives, and stakeholder partnerships.
  • Proven experience in developing policies, strategies, and large-scale community or volunteer initiatives.
  • Strong experience building partnerships across government, private, and non-profit sectors.
  • Demonstrated experience in performance management, governance, and strategic planning.
  • Experience working within the UAE Government or public sector is highly desirable.
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