Overview

IT Account Manager/ BDM Jobs in Singapore, Singapore at User Experience Researchers Pte Ltd (Singapore)

Title: IT Account Manager/ BDM

Company: User Experience Researchers Pte Ltd (Singapore)

Location: Singapore, Singapore

Job Summary:

We are seeking a dynamic and experienced IT Account Manager to lead and manage strategic accounts in the public sector. The ideal candidate will have a strong understanding of IT solutions and services, coupled with a proven track record in account management and government project engagement. Experience in government tenders and digital service project pitching will be a significant advantage.

Key Responsibilities:

  • Serve as the primary point of contact for assigned public sector accounts, ensuring high levels of customer satisfaction and long-term relationship building.
  • Identify new business opportunities within existing government accounts and drive revenue growth.
  • Collaborate closely with internal teams (technical, pre-sales, delivery) to craft compelling IT solutions that meet client needs.
  • Manage the end-to-end sales cycle including proposal development, tender submissions, and contract negotiations for government digital projects.
  • Understand client requirements and translate them into strategic IT solutions and services.
  • Keep abreast of government ICT policies, procurement processes, and digital transformation initiatives.
  • Track account performance, forecast revenue, and provide regular reporting to leadership.

Requirements:

  • Diploma/Degree in Information Technology, Computer Science, Business, or related fields.
  • Minimum 3-5 years of experience in IT account management or business development, preferably in the public sector.
  • Understanding of IT solutions and services such as digital platforms, cloud, software development, or system integration.
  • Strong communication, negotiation, and stakeholder management skills.
  • Self-motivated, results-driven, and able to work independently and collaboratively.

Preferred Qualifications:

  • Existing relationships within Singapore’s public agencies and statutory boards.
  • Experience working with digital transformation projects in the public sector.
  • Knowledge of government digital service standards and frameworks
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