Overview

Senior Advisor, External Relations Jobs in Toronto, Canada at Legal Aid Ontario

Senior Advisor – External Relations

Company Bio: Legal Aid Ontario employees are committed to making a difference in the lives of our clients, ensuring each client receives access to justice under the law.

Primary Function

Leveraging relationships across the justice system, the Senior Advisor will conduct public consultations, build and strengthen external relationships, provide strategic advice, and collaborate with justice participants, service providers, and other organizations to improve client service and enhance the value of Legal Aid Ontario.

Location & Reporting

Home

Location:

Provincial Office – Toronto

Reporting to: Director, External Relations

Key Accountabilities

  • Conduct consultations, including those under LAO’s statutory public consultation process
  • Develop and execute outreach strategies and initiatives
  • Ensure internal and external relationships are valuable and support LAO’s mandate and objectives, especially high‑quality client service and value for money
  • Facilitate open communication, understanding, collaboration, and support among justice partners
  • Strategize and contribute to internal and external working groups
  • Research, write, and present reports, briefing notes, and other materials related to external relations issues, strategies and initiatives
  • Coordinate and support LAO’s work with external organizations such as the Association of Legal Aid Plans

Required Skills & Experience

  • Degree in law, public policy, political science, business, or a related discipline
  • Five (5) or more years of experience in government, a government agency, or a non‑profit organization interacting with legal issues and/or the justice system
  • Understanding of LAO’s legal and operational framework, including service delivery models
  • Knowledge of LAO’s legislative mandate, Strategic Plan, Business Plan, and justice system priorities, challenges, and opportunities
  • Strong grasp of decision‑making structures and processes in a public sector environment
  • Experience working in the justice sector or on legal issues with stakeholders, appreciating the challenges faced by LAO’s clients and the justice system
  • Demonstrated collaborative, analytical, and proactive problem‑solving approach
  • Ability to establish relationships and partnerships with courts, judiciary, government levels, agencies, non‑profits, the broader public sector, and service providers
  • Experience with stakeholders across sectors to develop solutions to complex problems
  • Strong interpersonal skills and inclusive working style
  • Policy development experience
  • Ability to plan, organize, and monitor work effectively and resource‑fully, self‑directed
  • Exceptional verbal, written, and presentation skills for internal and external audiences
  • Excellent analytical, strategic, problem‑solving, and conflict‑resolution skills
  • Demonstrated commitment to diversity, accessibility, equity, and inclusion
  • Ability to multitask effectively in a fast‑paced, dynamic environment
  • Proficiency in Word, Excel, Outlook, and Power Point

Equity Statement

Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness, and consistency. We encourage applicants from equity‑seeking groups, including but not limited to First Nations, Inuit, Métis, Black and racialized individuals, persons with disabilities, women, and members of the 2

SLGBTQ+ community.

All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code. Accommodations are available throughout the recruitment process and during employment ase direct any accommodation requests to our recruitment team.

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Title: Senior Advisor, External Relations

Company: Legal Aid Ontario

Location: Toronto, Canada

Category:

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