Overview
Social Services Investigator II Jobs in Oklahoma City, USA at 340 OKLAHOMA STATE DEPARTMENT OF HEALTH
Job Overview
Position Title:
Social Services Investigator II
Agency:
Oklahoma State Department of Health, Office of Client Advocacy
Location:
Oklahoma City, Tulsa, or Stillwater
Compensation:
Up to $52,351.20, based on education and experience
Employment:
Full Time, Monday – Friday, 8:00 AM – 5:00 PM
Schedule:
Full time with possible after‑hours and weekend on‑call duties as required by the Children’s Investigative Division.
Responsibilities
- Carry a caseload of investigations concerning abuse, neglect, sexual abuse, and exploitation of children and vulnerable adults in out‑of‑home residential placement.
- Complete all investigation activities in accordance with policy and statutory guidelines.
- Conduct field interviews with victims, witnesses, providers, guardians, accused staff, and other professionals to determine investigative outcomes.
- Identify policy violations and unauthorized practices during investigations and report concerns to contract and licensing monitors.
- Collect evidence and documentation, including photographs, videos, written statements, incident reports, police reports, and medical records.
- Prepare comprehensive written investigative reports including demographic information, interview summaries, evidence, and findings for submission to District Attorney, guardianship courts, and other relevant authorities.
- Participate in post‑investigation activities such as appearing and testifying in registry hearings and/or criminal proceedings.
- Serve on an on‑call rotation to respond to priority investigations after hours and on weekends.
- Other duties as assigned, including supporting mission, vision, and ethical standards of the agency.
Minimum Qualifications
- Bachelor’s degree.
- Three years of professional experience in investigation, auditing, social work, juvenile justice, personnel administration, law enforcement, child support enforcement, or working with persons with intellectual disabilities; or an equivalent combination of education and experience.
- Willingness and ability to perform all job‑related travel normally associated with this position.
- Valid driver’s license.
Knowledge,
Skills and Abilities
- Knowledge of rules and regulations governing social service agencies and residential facilities or contract providers.
- Knowledge of quality control and audit procedures, and of review and investigative techniques.
- Ability to review and analyze large amounts of information and identify deficiencies.
- Skill in conducting and documenting field interviews and collecting evidence.
- Ability to organize and present facts concisely and objectively in written reports and oral testimony.
- Effective communication skills, both oral and written.
- Capacity to establish and maintain effective working relationships and to testify in court.
Physical Demands and Work Environment
This role involves significant fieldwork within the community, including visits to private homes and care facilities. Tasks require speaking, standing, walking, and reaching with hands and arms. The position requires daily use of a laptop computer and cell phone. Travel is required. Presence in the office is an essential function.
Benefits
- Generous state‑paid benefit allowance to help cover insurance premiums.
- Wide choice of insurance plans with no pre‑existing condition exclusions.
- Flexible spending accounts for health care and dependent care expenses.
- Retirement Savings Plan with a generous match.
- 15 days of vacation and 15 days of sick leave during the first year for full‑time employees.
- 11 paid holidays a year.
- Student loan repayment options and tuition reimbursement.
- Employee discounts with a variety of companies and vendors.
- Longevity bonus for years of service.
Equal Opportunity Employment
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
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Title: Social Services Investigator II
Company: 340 OKLAHOMA STATE DEPARTMENT OF HEALTH
Location: Oklahoma City, USA
Category:
